I haven't quite found a thread with my exact issue so I will try to describe it the best i can.
Yesterday I got my dual monitor setup, running an HP 15t-dyt200 laptop with the following:
Processor: 11th Gen Intel® Core⢠i7-1165G7 @ 2.80GHz à 8
Graphics: Mesa Intel® Xe Graphics (TGL GT2)
OS: Ubuntu 20.04.3 LTS
Yesterday, the first time I tried, it worked perfectly. Plug and play. Powered everything down at the end of my session, then unplugged. Today I cannot get the display to switch to dual. The monitor is showing on my dual screen settings options, but when i click the "join displays" button, it reverts me back to "single display" after my second monitor "wakes up" but doesnt ever display anything.
Other notes: I am running a dual boot system. 50% of my hardrive is Ubuntu, and 50% is windows 11. The windows 11 side has no issues getting both monitors running.
I did run a command, with the hdmi plugged in sudo reboot now and the secondary display started working properly after it exited the desktop, and showed a long list of code that i didnt catch before it shut down. Once rebooted, the same issue occured.
I booted into the windows side, to see if I could get it to work over there and it did. I also had a windows update which I did. After the Windows update, I was able to get my second monitor working no problem on the Windows side of my OS. When switching back to Ubuntu, it was causing the same issue as previously.
Here is the data when I run xrandr with the hdmi plugged in;
jerrbearr@SnowWhite:~$ xrandr
Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 16384 x 16384
eDP-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 344mm x 194mm
1920x1080 60.00*+ 59.97 59.96 59.93 40.00
1680x1050 59.95 59.88
1600x1024 60.17
1400x1050 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 60.02
1440x900 59.89
1400x900 59.96 59.88
1280x960 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1360x768 59.80 59.96
1280x800 59.99 59.97 59.81 59.91
1152x864 60.00
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
960x540 59.96 59.99 59.63 59.82
800x600 60.00 60.32 56.25
840x525 60.01 59.88
864x486 59.92 59.57
800x512 60.17
700x525 59.98
800x450 59.95 59.82
640x512 60.02
720x450 59.89
700x450 59.96 59.88
640x480 60.00 59.94
720x405 59.51 58.99
684x384 59.88 59.85
680x384 59.80 59.96
640x400 59.88 59.98
576x432 60.06
640x360 59.86 59.83 59.84 59.32
512x384 60.00
512x288 60.00 59.92
480x270 59.63 59.82
400x300 60.32 56.34
432x243 59.92 59.57
320x240 60.05
360x202 59.51 59.13
320x180 59.84 59.32
HDMI-1 connected (normal left inverted right x axis y axis)
1920x1080 60.00 + 50.00 59.94 24.00 23.98
1920x1080i 60.00 50.00 59.94
1680x1050 59.88
1280x1024 75.02 60.02
1440x900 59.90
1280x960 60.00
1280x800 59.91
1152x864 75.00
1280x720 60.00 50.00 59.94
1024x768 75.03 70.07 60.00
832x624 74.55
800x600 72.19 75.00 60.32 56.25
720x576 50.00
720x576i 50.00
720x480 60.00 59.94
720x480i 60.00 59.94
640x480 75.00 72.81 66.67 60.00 59.94
720x400 70.08
DP-1 disconnected (normal left inverted right x axis y axis)
DP-2 disconnected (normal left inverted right x axis y axis)
DP-3 disconnected (normal left inverted right x axis y axis)
DP-4 disconnected (normal left inverted right x axis y axis)
And here is the data with it unplugged;
jerrbearr@SnowWhite:~$ xrandr
Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 16384 x 16384
eDP-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 344mm x 194mm
1920x1080 60.00*+ 59.97 59.96 59.93 40.00
1680x1050 59.95 59.88
1600x1024 60.17
1400x1050 59.98
1600x900 59.99 59.94 59.95 59.82
1280x1024 60.02
1440x900 59.89
1400x900 59.96 59.88
1280x960 60.00
1440x810 60.00 59.97
1368x768 59.88 59.85
1360x768 59.80 59.96
1280x800 59.99 59.97 59.81 59.91
1152x864 60.00
1280x720 60.00 59.99 59.86 59.74
1024x768 60.04 60.00
960x720 60.00
928x696 60.05
896x672 60.01
1024x576 59.95 59.96 59.90 59.82
960x600 59.93 60.00
960x540 59.96 59.99 59.63 59.82
800x600 60.00 60.32 56.25
840x525 60.01 59.88
864x486 59.92 59.57
800x512 60.17
700x525 59.98
800x450 59.95 59.82
640x512 60.02
720x450 59.89
700x450 59.96 59.88
640x480 60.00 59.94
720x405 59.51 58.99
684x384 59.88 59.85
680x384 59.80 59.96
640x400 59.88 59.98
576x432 60.06
640x360 59.86 59.83 59.84 59.32
512x384 60.00
512x288 60.00 59.92
480x270 59.63 59.82
400x300 60.32 56.34
432x243 59.92 59.57
320x240 60.05
360x202 59.51 59.13
320x180 59.84 59.32
HDMI-1 disconnected (normal left inverted right x axis y axis)
DP-1 disconnected (normal left inverted right x axis y axis)
DP-2 disconnected (normal left inverted right x axis y axis)
DP-3 disconnected (normal left inverted right x axis y axis)
DP-4 disconnected (normal left inverted right x axis y axis)
If there is any additional info you need, please don't hesitate to ask. I would love to get my 2 screens going for learning how to debug in the coming days, since i already have them. It is an Acer monitor if that makes any difference. I also have checked for any Ubuntu updates, and reinstalled, and that did not fix the issue. Any other suggestions?
Quick edit: When I attempt to switch to dual screen mode, then the screen goes black and the other one "wakes up" when the main screen comes back, i will be missing my mouse pointer about 50% of the time. It works, but is invisible.
Final Edit:A few hours after giving up on this issue, and then coming back and trying again finds that it is now working just fine. I am wondering if a full shutdown and wait 5 minutes would have solved this issue to begin with.
